标题: 南区IT 公司 招收office admin和call cenctre customer officer [打印本页] 作者: shabishr 时间: 2011-11-8 13:41 标题: 南区IT 公司 招收office admin和call cenctre customer officer Our company is located in Eight Mile Plains and we are looking for office admin and call cenctre customer officer
Key Responsibilities:
Receive phone calls from clients relating queries and new work requests.
Coordinate field staff through logging and dispatching service requests.
Maintaining service KPI’s for helpdesk and field staff.
General admin tasks including, word processing, incident reports
To be considered for this role you must:
Be flexible and able to work the night shift roster, weekend's and public holidays.
Personally driven with demonstrated initiative.
Have a strong client focus, with superior client relationship skills.
Be committed to working within a team environment.
Have excellent communication skills both written and verbal.